Willow Pharmacy, Inc. - SLIDELL - Louisiana Medical Marijuana Southeast Region 9 / CBD Retailer

Outstanding customer service and great products. At a reasonable price

Lost my business. My vape product tasted horribly burnt. I used two puffs at different times to check it. Brought back and refused to replace. I also emailed the maker and no response. So I threw money away. Won’t go back.

Check your products before leaving the register. Often times the vapes/dablicator/carts could be broken, cracked, non functioning , or just straight up missing half of the product. MAKE SURE TO CHECK YOUR STUFF AT THE COUNTER. If you go home and open it sometimes they won’t refund you because “all sales are final” Policy. I was able to get a Cartridge exchanged a few weeks ago for being leaky, but that isn’t the case every time this has happened. I hadn’t opened it until days after purchasing it because I was saving it, but next time I will be opening everything at the register to make sure it’s all good. As someone that spends 200- 300$ a week to manage a disability , I understand how frustrating it can be when you spend so much and get a defective product. It makes you feel robbed. But if you just check it out at the register, it will save you a whole lot of headache having to negotiate an exchange later.

The staff are absolutely unprofessional and rude. It was my first time ordering and not only were they impatient but they gave me the wrong product. I immediately come back in for them to replace it and the blonde lady with glasses was rude and refused to replace the product. Never spending my money here again and shame on the company.

Molly sold me a cracked cartridge and refused to replace it. I had glass and wax all over me this is the first time I’ve ever had an issue with it. I get the same strain same brand every single time and will be filing a complaint to the health department. Don’t recommend going here. They don’t value their loyal customers.