Zen Leaf Cannabis Dispensary

1/28/25: I usually have a good experience here, but the guy at the front that was checking IDs today. His name is Jack. He was being very standoffish and unfriendly the second I walked up to get my ID scanned, and that rubbed me the wrong way. Then on top of that, the cashier (Savannah) was being rude because the line was moving rapidly, and when the person in front of me left, I calmly stepped forward, and she frantically started going like “I’m not ready. I’m not ready yet” and just acting like I was overstepping when I did nothing wrong. This has soured my view of this location, and I will be reconsidering coming back here.

Was a waste of time... no sale...others were in and out, me, after an hour the cashier failed at verification of my medical certification. Means I would have had to pay more without the certification. I waved goodbye to the cashier and left. Not one word, chat, conversation about my options or their failures... Terribly embarrassing...and at 71 years insulting as well. I am well documented. Maybe it was something else... I LEFT WITH A FAILURE TO COMPLETE A TRANSACTION... NEVER GOING BACK.

The staff are knowledgeable and willing to answer all of your questions. I am glad that Zen carries the higher THC vape cartridges as they can be difficult to find. I prefer over 90% thc. They are introducing some innovative products like Rove and Rythm which provide more options. Great store, great people, great product.

Okay so; im a first time buyer, i already have anxiety lol but when i seen there was a "drive-thru" option, i felt relieved. i pull up to the window an im greeted with a lovely attitude an positive spirt, her name is Alison. she made me feel so much better an confident with selecting this location and product. (Zen Leaf Towson) Also her hair was so pretty ! thank you Alison for answering my questions and concerns with 100% accuracy. I will be coming back !! Thank you Zen Leaf

I'll come here honestly. Stopped in here during a break on delivery, Had Some time to burn as well.As I was having a bad day and needed a pick me up. I go Through check in as a new Customer, Get in line and sit for twenty plus minutes. One lady's talking the guy's ears off and asking questions, Another lady is having trouble trying to get her Medical side attached to the account, And there's the gentleman in front of Jack. My teller who is taking an ungodly amount of time to decide what he wants. Change this mind multiple times and halfway through my break. I finally get to the counter. Me knowing that I'm going to the store, I look on the website to see what they have. Wanting to be considerate to the other customers as well as the staff.I come in there prepared only to find out everyone else.There is not. After waiting almost twenty minutes for the gentleman in front of jack to Finish. As well as after more tellers, open up to take the medical line.Jack proceeds to call somebody from the medical line after i've been there for twenty minutes After watching all the customers take their time. Another gentleman comes up and is offered the tablet to show What is one theme for the day and proceeds to place his Order, Jack leaves comes back, gets it done tidy.And then I show up to the Counter. Mind you all I wanted was one pre rol 1 g of weed that i already knew what I wanted.I just needed to be able to ask for it. When I got there, Jack proceeded to share the tablet to me.I declined knowing what I was in the mood for made it effortless for him and told him. I order the finger Lime haze.. He returns with the prewall pack rings me up. There was a service error for the transaction the first time. Second time was the charm. Quick and effortless. I thanked him for the business and proceeded to leave. In reflection , nothing wrong with the dispensary , or its staff. My almost thirty minute trip My almost 30 minute trip. Was strictly due to Customer error. So with that in mind make sure that you have time set aside for people that don't know what they're doing