Nick Meyers
January 29, 2026
I now understand why they are one of the lowest reviewed in all of Monroe. I have been spending a LOT here regularly. I ignored a few issues until today. I drove 30 minutes for an online order and found out all ATM were down. I was asked to go across the street (they weren't sure where one was.) I politely ask why I didn't receive a phone call and she rudely says that's impossible. Ironic... My company does that in very similar circumstances with many more customers than you have waiting today. She then says I can leave if I want and laughs at me. Manager reviewed footage and apologized. Sorry that is not enough. I will not be laughed at by two employees being extremely rude and unprofessional for THEIR issue in the first place. I asked for an apology and he didn't make that happen. In a time where saturation is crushing our industry - this is why the losers are losing. This is how you go out of business. What's a $1200/month customer. Awful experience and an even worse resolution. Me, my family, my staff, my business partners and my friends will be sure to spread this message. When you fight to do what's right in your own company being treated this way stings harder. It also makes me more appreciative for my team as they would never handle any situation this way.
