FLUENT Marijuana Dispensary - Hanover

I came here on Christmas Eve to get my meds. I put an order in 3 hours prior to closing they closed at 6 pm. Unfortunately I had other errands to run and I got there 15 minutes before closing. They had over 8 people working inside claiming they have been swamped and at max capacity. By this time there was about 15 of us in line. At the same time we were also told they would not be accepting any more patients even though people like me had their orders in prior to closing. And as they were telling us, they were at Max capacity people were coming out of the building left and right with orders complete completed.. I don’t know about other states, but I do know that this is the only place in PA who doesn’t honor people in line when days get long. It’s Christmas. It’s the holidays. We’re all pushed our limits. We’re closing 15 minutes early with people online. Doesn’t seem like a good way to keep business .. Personally it’s not anyone’s problem but there’s, that they don’t feel like working anymore.. it’s a part of the job and it’s on Christmas. Why did they sign up to work if no one wanted to ? The management of this establishment has never been up to par no one cares here they are all under paid and treated poorly so they take it out on all the customers. Realistically, it should’ve been advertised if they were closing early, or didn’t feel like filling orders thanks fluent Hanover and merry Christmas to you

Terrible - everything is over priced - takes at least 45 mins to get ONE THING! and when they messed up orders.., the last 3 months… they fixed their mistakes- but best believe if you make a mistake … bc 4 different things are named the SAME EXACT THING.. they won’t replace it for the right thing… only when they messed up is acceptable… they’re trash - go to sunny side - they’re cheaper.

I’d give them negative stars if it was an option. I’m currently sitting here now the place is packed and they only have 1 register open even though I’ve seen atleast 4 employees here. Definitely don’t recommend this place

This used to be a great dispensary but in the recent months it's sucked. No more drive thru. Lacking staff. Products out of stock despite ordering online ahead of time. If you don't get there right at opening then you'll be waiting at least 45min to be seen if you're lucky.

Ever since the remodel the location is going downhill. No longer have the drive thru open, door to get in always broken, and lights inside either out or flashing. Prior to remodel numerous workers available, now 1 desk, 1 counter is norm. Location is great, but may be worth drive to go elsewhere including Maryland which has a greater variety and more help.