Curaleaf Dispensary 48th Street

Usually a great and swift experience when ordered online. Today at 11am they just decided to excuse online orders and decided to help every walk-in shopper go ahead first meanwhile they had a massive online order line build up, 2 of us up front in line waiting for 20+ minutes while others who came in well after us got to be helped first. Massive fumble, massive disappointment since like I stated above, it’s usually a great and swift experience for online orders.

Watch ordering online. They false advertise if you pre order .. Check that your items match what you ordered because they won’t fix their own mistake. Zero accountability and blame It on the website.. They Don’t honor the 7 visit new customer deals And it varies depending on the bystander if they advise you

Great customer service. I had pre ordered a half oz from growsciences that was sold out at most of their locations by me and when I went to pick it up I had accidentally gone to the wrong store. Instead of the bud tender trying to sell me something else so he could make the sale he helped me track down my order and pointed me in the direction I needed to go, he genuinely cared about me getting the medicine I set out to get which was important to me. I forgot his name but thanks to whoever you are and the curaleaf teams!!!!

DON'T BUY DISCOUNTED CARTS. They are most likely don't smoke, taste burnt because they are expiring/expired products. Maybe stored in warehouse in bad conditions and forgotten about and sold last second. Horrible service and resolution plan for selling products that were expired/expiring. I was handed carts that weren't burnt from the rip. Manager didn't do anything but apologize for selling expired products they knew about because "That's why they are discounted". I wouldn't go to a clothing store and expect a discounted shirt to have holes in it or be discolored. Or a grocery store to sell expired milk. The carts should not have been sold because Curaleaf made the mistake of holding on products too long or maybe even not storing them properly to keep in good quality. It looks like the cart was shoved in a warehouse, overheated and sold as defective products. I'm sure some might have been salvageable but the carts I was handed were not.

This location is always a Vibe from the moment you walk in! Every Budtender I’ve link with have been welcoming, friendly and informative. Today’s Budtender Jonathan has a dope ass screen saver of Blood in Blood out which made our convo great! Super cool and made my pick up smooth and fast. Definitely recommend!