Fine Fettle - Norwalk Dispensary

Both employees were knowledgeable on terpenes annd options; they helped me find effective edibles for nighttime relaxation without immediate sedation. Store has easy in and out access with parking.

Me and my boyfriend’s first time here and had the pleasure of Lisa helping us out check out selections on their menu. She was so chill and kind about everything and took her time to answer our questions. She had us both laughing and pretty much made our experience there very comfortable. We bought some flower and prerolls she recommended excited to try it out. Next time we’re around we’ll be sure to come see her again!

I usually love this place, but I’ve noticed that the front desk woman hasn’t returned my greetings for the past month, which has felt increasingly awkward and unprofessional. A few weeks ago, I was dealing with a personal issue and came in feeling sad and extremely overwhelmed, but I still made sure to greet her. It seems she may have taken my mood personally, because since then she hasn’t acknowledged me. My withdrawn, spaced out mood literally had nothing to do with her. It’s upsetting because, in a customer service role (which I myself do for work), a person’s momentary emotions shouldn’t affect how they are treated overall. I hope management can address this, as it impacts the quality of experience for anyone who just wants to visit and feel welcome/ buy the things they need here. Think I’ll go to shangrila where they’re always nice for now but thx. My money is precious to me and I can’t ethically spend it at a store where I am treated this way. I tried to broach this subject with the girl herself- instead of acknowledging and apologizing, she smiled and laughed which was very cruel.

A bit pricey and no deals ever. Very corporate and feels like they only sell big MSo products. I will stick with NY cannabis shops. Better quality and farms.

Budtenders just tell you what you wanna hear, old people holding the line up asking irrelevant questions about thc % as if that alone determines how high you get, and sativa/indica/hybrid as if that alone determines how the strain makes you feel (and the budtenders allow them to go on these tangents with a yes man attitude toward every customer). The prices are also absolutely outrageous for the quality they serve you. I’m fine with spending whatever the price costs for good product, and of course you expect the whole justification behind dispensary prices to be that you’re guaranteed good quality, which you aren’t. Any older heads that are reading this review I recommend doing your own research and not listening to the budtenders about how a strain will make you feel or how strong it is because they will base their answer off thc% and if the strain is indica/sativa/hybrid. They will just tell you what you wanna hear to make the sale. CT dispensaries desperately need to up their quality but they won’t because they get plenty of business ripping off old people who haven’t tried anything since their highschool days when they rolled up Mexican brick pack which is likely the only reason they’re under the impression that what they’re buying here is any good.