Courtney Ratigan
January 29, 2026
Planet13 New Tampa employees are the best! 1000000000/10 would recommend for customer service. You WILL be taken care of with love and respect at New Tampa. I’m personally not a fan of the changes corporate has implemented. Loyalty points changes and system changes that cause issues for the employees and customers at each visit. To be clear my dissatisfaction is with the decision makers not the people meant to implement said changes and deal with it. All team members at New Tampa including ASM, SM, and RVP are some of the most wonderful humans you may ever meet. I love their mission to give back to the community I just hope for positive change in these systems. Our world is hard enough on mental health we don’t need our MEDICINE jeopardized.






