Beyond Hello Fairfax Cannabis Dispensary

Great staff, can ask them anything and they are very well informed of the products. If you order online it’s faster, than just ordering at the store when picking up. Keep up the great job guys and thank you.

I’ve been using medical weed for years now and I have to say this shit is sad. The selection the quality the prices is just so horrible. For just an hour drive you can make it up to DC for so much better. These beyond hellos, the Fairfax and Alexandria one, never have any high THC bud in stock EVER and for weeks have empty wax shelves too. Like what is a girl supposed to do? They don’t offer anything above 24% THC regularly. Because of this there’s nothing for me I can purchase and I know a lot of medical patients feel the same way. This lag in between products is unacceptable for patients in pain and requiring medical help. This low thc and over trimmed bud and high prices ain’t it and people got no problem going back to buying it off the street!

Wow, some bad reviews there that seem pretty contrary to my experiences. The staff, even when busy, greet you with a smile and excellent customer service. You can order either on a tablet, beforehand online, or you can request a staffers help translating the terapins in the products as it affects different health situations. The building is so big because they have a lab in the back. Prices are a bit high but thats the name of the game, and I havent found a cheaper option, so prices are STANDARDly high 🤷‍♀️. Their rewards program is pretty generous too, after a couple months of saving my stars I got $60 off of my order total. Ish adds up. Overall, I think very highly of this place

UPDATE: Since returning, I’ve noticed more staff being trained. However, the prices remain ridiculously high. They also had a sale with some items erroneously labeled. It took several representatives to even confirm whether or not it was an error, and then didn’t even offer to honor the sale when I pointed it out. I completely understand mistakes, but of course I was asked to tip again after all that. So annoying. Be prepared to spend 25-45 minutes or more here because they’re very understaffed, even during non peak hours. Only one person receiving everyone: new patients who have no idea how to make an appointment or register, and patients coming for a “quick” pick up. Staff is super nice but corporate leaves a lot to be desired. As an aside: if you’re a visitor and unable to patronize this location, they will only recommend their other branches, regardless of how impractical it is (overheard them telling another patient to go far out of their way!) After waiting forever, you’ll also be asked via tablet to tip! They tout themselves as medical and follow medical guidelines, but ask for tips like recreational bartenders. Not the best look; they’ve defended themselves saying this is a service but I don’t tip at pharmacies for medication.

This is a confounding business model: creepy-looking interior (what’s with the black hallway to nowhere?), awkward reception, and SHORT STAFFED! A lot of people have commented on this—come on, corporate, get up off a dime.