Hashtag Cannabis Redmond

I only go in at night and I never feel like I'm inconvenient for being there so late late. They are always helpful and can always recommend something good with what little adjectives I can give for what I want. I travel up from lower Bellevue to go here, worth the visit at night!

Maybe think about getting a retail experience manager or a district manager with QSR or retail experience? Someone to help train customer service amd soft skills? So, I reserved something online for $28. I had a 20% off coupon, so I was pumped to pay around $22. I get there, and the shift lead with the short blonde hair helps me out. He’s always been awesome to me, so no red flags. First, they accidentally bagged the wrong thing, but we caught it and he fixed it. No biggie. This is pretty common here so I make sure to check everytime. But then I go to pay. He applies my discount, but the total is still $28. Turns out the online price was wrong. When I asked if we could fix it, the vibe just completely shifted. He and the other staff looked at me like I was the problem, and he lightly snapped something similar to " sorry bruh im not going to honor a wrong price" "If you aren't happy ill just give you a refund then" expecting me to pay pretty for something else. Needless to say, It was super awkward cause I never saw this side of the shift lead. Pretty disappointed in the other two budtenders too. Proactive and kind is all I want. The Washington consumer protection should be the guideline when this issues arise. I have to give him credit, though—he realized he was getting a little hot-headed and let another shift lead take over when he stepped forward. The new guy (longer hair, glasses) was a total pro. He took a look at my online reservation, fixed the price, and handled it perfectly. That's the kind of service that keeps people coming back. Overall, it's still a great place. But a little more training on how to handle these kinds of hiccups without making the customer feel like an inconvenience would go a long way. Update: Budtenders state if you bring a defective product back with the package and receipt in hand they will replace it. Let me add in this brand has leaked before and let me make it clear, I have used buddies, hustlers ambition, and fire bros carts. Never had an issue like this with any of them. Only the Stingers brand. I'm confused as to why this specific shift lead does this and makes things difficult. It's unfortunate because I never have problems with anyone else. Before I begin I want to say this, if you don't want to honor your replacement policy, don't offer it. Now for the main point - I am writing to express my disappointment regarding an experience I had at your store today, January 14, 2026. As you can see, I have previously been a fair and supportive customer, even giving a five star rating despite a past issue with a shift lead regarding website pricing. Unfortunately, after today’s encounter with that same shift lead and a female budtender, I have updated my review to three stars. The shift lead did not want to provide me with his name, this is fair as he is not required to. I came in to replace a defective cartridge that leaked and soaked items in my bag. I brought the cartridge, battery, and wax soaked items, and receipt with me to provide clear evidence of the defect and avoid any suspicion because I have great respect for this business and feel very bad for the recent string of robberies. However, both employees immediately dismissed the issue as "user error" without inspecting the product, simply looking. As I was leaving the store, I was further disrespected when the employees laughed at me. While I became stern due to my frustration and it felt personal this time due to my past poor experience. I have been a loyal customer for a long time, traveling from Bellevue to your location. I am not asking for anyone to be fired, but I do request that a conversation be held with the staff involved and that my defective product be replaced. I value your pricing, but the lack of professionalism I experienced makes it difficult to feel comfortable in store. What can be done to resolve this matter?

These folks are selling fake cartridges here that will make you sick. If you have ever had to deal with grey/black market concentrates hoy know how dangerous they can be, and they are knowingly selling products that have unknown additives, pesticides, flavorings and scents that should never be in any type of concentrate. Avoid this place if you want to be safe

This place is garbage sadly..2 years been a client on a weekly basis, 100 bucks if not more and I'm ready to give my number to show that in my profile. I was a big supporter until today, I went there and the person who helped me hold the boxes in his hands wanted me to check without touching it and the bad manners that they were on is truly unbelievable.. my question is how is someone else running with weed from the place is my problem? When was it allowed not to check the weed we're buying before buying it? Garbage management and garbage employees unfortunately. Their service and their products are getting trashier every month. Everything they have is harvested almost a year ago. They claim they are for the clients but i guess they only like to trick their clients. Anyway there are plenty of better places with a better point system and better weed as well. i was supporting it because it's the local one in Redmond but not anymore. I would drive an extra 5 minutes to avoid this place and i suggest you do that too. Trash.

You know this place is great! Today I had a bud tender that I’ve had before didn’t catch name Im sure there was a tag I just didn’t read it! I know it was their birthday! Anyways excellent service every time. I was introduced to something just amazing! Salty Toffee By Wave Edibles! Let me tell you so delicious and like real actual toffee! I am impressed! Thanks Y’all ALL Y’all for always being so helpful!