The Hempest Cannabis Dispensary in Northampton Ma.

Thank you so much, Ashley, for always providing amazing service! Not only are you incredibly helpful, but you also went above and beyond to help me find the perfect gift for my boo. Shout-out to the entire team for consistently delivering 100% top-notch service every visit!.

This use to be my fav dispensary and I would go every 3 day. The tenders knew me and what I like. Then yesterday I went there and I ordered 7 8ths. I had already did the math plus the 20% tax and knew exactly what my bill would be. Well the bud tender tells me my total and it’s completely wrong. I’m thinking did I do the math wrong? We all make mistakes so I said ok did each of those ring up for $10? (I had ordered 7 $10 8ths. She glances at the screen and says yeah they did. So I said ok and handed her my money. She hands me the receipt and bag and immediately I see some rang up for $15. So I say this is wrong they rang up $15. She gets manager and manager tells me there’s nothing she can do! I said so you can overcharge me and I just have to deal with it. She’s like unfortunately yes. I said look at my profile I come here a lot and you’re going to lose a customer over such a small amount? She said sorry there’s nothing I can do. I said u know ur budtender lied right? I asked if it was right. She said yes I know what happened but nothing I can do because you finished the transaction. I even offered to have her just apply it to another item again she said no. Make sure your total is 100% correct before u pay! Don’t trust what they tell you. Oz club is my new go to.

This place is really cool and amazing prices. Although they made me feel kind of stupid for not knowing how to use the self service kiosk. But probably a misunderstand on my part ide still go back.

I love this dispensary, they have the best deals and I drive over an hour and a half to come here However, this time, the “Shake” was all leaves, stems, and seeds. So I guess either this is a new thing or ymmv as this is maybe the 20th order I get from them and this hasn’t happened before. I will update the review if management makes it right EDIT: Management acknowledged the issue and is providing a discount on my next order. I have increased the rating to 4 stars from 2

Love visiting this place. So many options, excellent prices, and super friendly staff. Only downside is...I don't live closer ❤️