Thrive Cannabis Marketplace - Southern Highlands Las Vegas Dispensary

They made up a policy to round all purchases up to the nearest dollar and claim “penny shortage”. Not even to the nearest $0.05 or even $0.10. So if your purchase is $30.01 they round it to $32 and say it’s because of shortages. They are basically overcharging. Furthermore, you can’t even go in with exact change. My purchase was $33.15 and I walked in with exact change and the cashier would not take it. Said I needed to pay $34. How is that fair to the consumer? Multiply this new “policy” by the amount of people they come in on a daily basis and that’s free money the company is overcharging. DO NOT RECOMMEND until they change their policy and stop stealing money. They also justify this because it’s “posted” as you enter the store. But taking money because you can doesn’t make it right.

iPad says $26 and final price is $38 which is a 50% markup. What type of business thinks it's a good idea to lie to and set improper and unclear expectations with their customers? Kinda sad really.

Never been to a dispensary where they make you shop off a tablet and there's no reason to shop out of the display cases because they display items they don't have in stock and don't display the full variety of items that are in stock. Bizarre. And the budtender didn't explain this so here I am asking for things I see in the display and he's acting frustrated telling me that item isn't in stock. If I wanted to order online I would. I come to.a dispensary to actually shop and not have a tablet shoved in my face, and get advice and recommendations from experienced budtenders. I hoped being further from the main strip we'd get better than the touristy crap treatment but I guess not. I walked out without buying anything. Totally unprofessional.

People keep giving them great reviews but I don't understand why. Their prices are too high they never have any good specials or deals their selection is pretty crap and the quality isn't that great and they could honestly have better brands but I don't know who shopping for them. This will definitely not be my first dispensary choice and I live right next to it I would still go somewhere else. They need to improve their selection and their prices

I’ve been to plenty of dispensaries over the years, but the customer service here is on another level. From the moment I walked in, Ron made me feel welcome, remembered my preferences, and took the time to answer every question without rushing me. They genuinely care about making sure you get exactly what you’re looking for, and it shows. No other location I’ve been to even comes close to the friendliness, knowledge, and professionalism here. If you value great products and top-notch service, this is the place to go. Even gave him a budget and kept under it!!